Contact Us Anytime...
Laura Klein and the Snotty Noses Team
PO Box 316 STONES CORNER Q 4120
Tel: 0403 818440
The "Snotty Noses" Story...
From Teacher to Business Owner
The story of the business began in Brisbane in 2011, when I was a stay at home Mum, on leave from my job as a primary school teacher. I saw an ad for the "Snotty" Nasal Aspirator in a Brisbane's Child magazine. My 2nd child was only a baby, with a very congested nose that I was constantly wiping. I thought, let's give it a go! So I purchased one, and loved it!
I didn't realise this purchase was going to change the direction of my life and career in a big way!
The Snotty Nasal Aspirator was the most effective device I had ever used to relieve a child's blocked and runny nose. After telling lots of friends about the "Snotty" for the next year or so, I started to think - "Every family in Australia needs one of these, perhaps I could sell them myself".
I was worried I wouldn't know how to 'sell' or run an online business. But then I realised: teaching and e-commerce are very similar - they both require great communication, a commitment to excellent customer service, a friendly approach to life and a passion for your product.
I knew I had nothing to lose! So I got in contact with the distributor, and my business was born in 2013.
I hope by reading my story, you may also be inspired to try something different or start your own business - who knows where you may end up!
A Simple Start
At first, I sold products to friends, family, Mums from my playgroup, and a few local families. I put up some flyers at local playgrounds and did some letterbox drops. The business was growing slowly.
I could see there was a niche market for unique devices that would help keep children healthy, so I took the opportunity to source other products, including those that I already used with my own children - the Aroma Bloom Cool Mist Vaporiser, the Homedics White Noise machine, the digital thermometer, the fetal doppler, the heat/cold packs.
The new website was launched, the product range grew, and so did the sales and the customer base, with hundreds of parcels delivered all over Australia every month.
We're Growing and Expanding
SnottyNoses.com.au has evolved into an established and unique shopping experience, selling high quality gadgets for good health and good sleep - that really work!
As a mother of three, I have spent lots of money on products that were simply not effective or didn't live up to the claims by the manufacturer. That's why I am so proud of the niche range of products we have sourced. I understand that what works for me might not work for everyone, but at least you can shop with confidence, knowing that any product listed on "Snotty Noses" has been used and recommended by a Mum! These products really will make your life easier! I love receiving emails and testimonials from satisfied customers, telling me how one of our products "changed their life" for the better.
I am proud of working with children with disabilities, particularly those with Down Syndrome and Cystic Fibrosis. These children have ongoing nasal congestion issues, and the "Snotty" Nasal Aspirator has been a medical marvel for their families. Also, I have received countless emails from pregnant woman, who have suffered previous miscarriages, who find such comfort in using the AngelSounds Fetal Doppler in their own home.
We're So Proud of the Business We Have Built
We now have a fantastic crew working behind the scenes at snottynoses.com.au. I hope you can save time and money by shopping with us.
There are already hundreds of baby and children online and retail stores, selling thousands of products from bottles and prams to cute sleep suits, slings, headbands, shoes and clothing. Snottynoses.com.au is different. Our product range is small and specific - we sell gadgets for good health and good sleep and they are used and trusted by thousands of Australian families everyday!
We support other Mums in small business through online networks and are proud members of the AusMumpreneur Network.
Other Mums often tell me they are inspired by my simple business story. I hope by reading this, you may also be inspired to take a leap of faith, embrace your creative or entrepreneurial passions, and start your own business, in whatever industry or niche you love!
Customer Service is Our Priority
We value each and every sale, and take great pride in providing you with high quality products and excellent customer service. You can be assured that your order will be processed and dispatched in a timely and professional manner, and all orders placed by 12pm will be sent on the same business day. We use both Australia Post and Sendle.com Couriers to help get our products into the hands of our beautiful customers as quickly as possible.
So many of our customers are from regional and remote areas, so Express Post is always an option - as standard delivery from Brisbane can take more than 6 business days, we urge you to consider the Express options.
We are always only a phone call away, if you ever have questions about our products or service, so please pick up the phone: 0403 818440.
Fundraising and Charity Donations
In 2015, SnottyNoses.com.au began offering fundraising opportunities to local Kindys, Playgroups and Child Care Centres. It's an easy way to provide your community with high quality, practical products and get much-needed funds for your centre. The fundraising process is very streamlined, with all ordering and payment done online, via our website - no paperwork for the kindy! Your products are delivered a week after the fundraiser ends, for distribution to parents and families.
If you would like more information about fundraising opportunities, please email firstname.lastname@example.org
In addition, Snotty Noses is proud to donate $1 from each order to a children's charity. It's our way of giving back to our community, and one of the best things about operating an online business.
So far, we have donated thousands of dollars to Red Cross Christmas Appeal, Save the Children Australia, The Alannah and Madeline Foundation, The Pyjama Foundation, Miracle Babies, Queens of Hearts, the Cerebral Palsy Alliance and Hummingbird House.
We choose a different charity each month, so if you know a deserving charity, please email email@example.com
The Future is Exciting...
We've just launched the new website in March 2017 - it actually went 'live' on my youngest child's 5th birthday, which was a double milestone for my family! Our team is committed to delivering Australian families with effective, trusted, quality products, that are wrapped and dispatched with love, care and attention.
The business was lucky to feature in Profile Magazine in June 2017.
Thank you for supporting an Australian small business. We look forward to assisting your journey to good health and good sleep.
My family is growing up healthy and happy, and I hope our products and advice can help your family too.