All The Legals

Terms and Conditions for snottynoses.com.au
 

Welcome to SnottyNoses.com.au, the domain name is owned and operated by trading name Snotty Noses.  Your use of this site demonstrates your acceptance of the following terms.  If you do not agree to these terms, in whole or in part, please do not use this site.

 

Privacy

Snotty Noses respects and understands the importance of maintaining the privacy of our visitors and customers and have established this Privacy Policy as a result. Snotty Noses gathers the information about you as it helps us enhance and improve the websites and the services we offer. Snotty Noses utlises your information to personalise your experience, improve our website, improve customer service, process transaction and send periodic emails via MailChimp. Snotty Noses implements a variety of security measures to maintain the safety of your personal information when you place an order.  Collected information is not disclosed outside Snotty Noses staff or the maintenance contractors. We will only publish information on this site when it has been collected for the purpose or with your consent such as promotion, contest announcement and lucky draw winner. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.  Snotty Noses offers the use of a secure server. All supplied sensitive/credit information is encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

 

Safety

General:  Products sold on this website may contribute to health and wellbeing.  They do not replace professional medical advice. If symptoms persist, consult your healthcare professional.

Essential Oils:  Essential oils are a natural, yet powerful substance.  Not recommended for use with babies under 3 months. Essential oils should never be ingested. If swallowed, do NOT induce vomiting and contact the Poisons Information Centre on 13 11 26. Keep essential oils out of the reach of children. Store below 30 degrees and out of direct sunlight.  Discontinue use if sensitivity occurs.  Essential oils are recommended to be diluted in water - 1-2 drops for babies and chlldren, and 3-5 drops for adults, in 200 mls of water contained in the Aroma Bloom Vapouriser.  Health benefits are based on traditional aromatherapy and do not replace professional medical advice. Consult your health care professional for advice on appropriate use and dosage of essential oils.

 

Shipping

All "Snotty Noses" products will be wrapped securely and dispatched from Brisbane on the next business day, GUARANTEED, and very often on the SAME business day, if ordered before 12pm.  Standard delivery charges are in line with Australia Post and Sendle.com Courier costs.  We do not charge handling fees. Express Post is available on most products. Express parcels will be delivered the next business day, however some regional/remote areas will take 2-3 days.  Pick up is available from Woolloongabba, Brisbane.

 

Competitions

Competitions are entered by users submitting their valid email address into our welcome pop up.  Users receive a discount code and their email is entered into our MailChimp database.  Users will receive emails each week, relating to products, services and information.   Competitions are drawn on the last day of each calendar month by entering a list of new MailChimp subscribers emails into the Randomizer app, which generates a random winner.  Winners are notified by email, and are given a unique code to redeem their voucher at our online store.  Competitions are open to Australian residents over 18 years of age.  The winners name is published in the first email sent after the draw and on the Snotty Noses Facebook page - www.facebook.com/snottynosesforchildren.

 

Refunds and Returns

All sales are final. Each product comes with either a 6 month or 1 year manufacturer's warranty.  Due to the sterilized nature of our products, no refund for change of mind.  However, if you find there is an issue or fault with your product, we will be more than happy to replace it for you within a 7 day period.

In accordance with the agreement with the Snotty Nasal Aspirator distributor, Perpetus Pty Ltd, the Snotty 3 Nasal Aspirator comes with a "Satisfaction Guarantee".  Purchase and use the Snotty Aspirator and if you are not satisfied with the snot removal and suction capabilities, please return it to PO Box 316 Stones Corner, Q, 4120 within 14 days for a refund of the purchase price, less a $7 processing fee. The customer is responsible for return postage costs, and the item is to be returned in original packaging in an Australia Post red satchel, with tracking number.  Prior to returning, the customer must email info@snottynoses.com.au requesting a return authorisation number and forward a 10 second video, showing the Snotty Aspirator in operation, using the 'tomato sauce test'.

In accordance with the agreement with the Aroma Bloom distributor, Lively Living Pty Ltd, the Aroma Bloom, Aroma Breeze, Aroma Gem and Aroma Move Cool Mist Vaporisers come with a "Satisfaction Guarantee".  Purchase and use these vaporisers and if it doesn't help you or your family breathe better and sleep better, please return it to PO Box 316 Stones Corner, Q, 4120 within 14 days for a refund of the purchase price, less a $7 processing fee. The customer is responsible for return postage costs, and the item is to be returned in original packaging in an Australia Post red satchel, with tracking number.  Prior to returning, the customer must email info@snottynoses.com.au requesting a return authorisation number and forward a 10 second video, showing the Aroma Bloom in full operation.

We are proud to offer this "Satisfaction Guarantee" for the Snotty Nasal Aspirator and the Lively Living Vaporiser range, as we are so confident these gadgets will help your child breathe and sleep better. 

If you have an issue or question about any product you have purchased on our website, please contact us immediately so we can sort it out for you!   We believe all problems can be solved with communication and will do our very best to achieve a brilliant shopping experience for you.   

 
Thank you for shopping with Snotty Noses.  
 
We hope to support your parenting journey - it's an amazing ride!