Australian Orders
Dispatched from our Brisbane warehouse on the same business day (if ordered before 8am), or next business day.
Need to update your order or check on an item? Call/text our Brisbane office on 0424 846 841 or email hello@snottynoses.com.au
Standard Shipping
FREE over $75
$8.95 for orders under $75
Express Shipping
$10.95
Wholesale Shipping
Please click here to apply to become a stockist
International Orders
Available on all products, sent from our Brisbane office, via tracked Star Track parcels. All international parcels are sent for signature on delivery. We are not responsible for any local fees and taxes. Unclaimed parcels will be returned to our Brisbane, Australia office at customer's expense.
Returns (Change of Mind)
All non-consumable products come with a 60 day satisfaction guarantee.
Please email hello@snottynoses.com.au if you are dissatisfied with the performance of a product and we can begin the returns process. Include your order number or store receipt (if purchased from a stockist).
Customers are required to cover the return shipping cost for change of mind.
Consumables (oils, balms) are unable to be returned or exchanged, unless faulty.
Faults
Please email hello@snottynoses.com.au if there is an issue with your product. Include your full name and order number.
Our friendly customer service team will respond within 1 business day, with trouble shooting tips or replacement options.
